Privacy Policy
Cool Baby Air Conditioning
Effective date: October 4, 2026
Cool Baby Air Conditioning (“we,” “us,” or “our”) respects your privacy. This policy explains how we collect, use, and share information through www.coolbabyac.com, our quote request forms, and our advertising campaigns.
Information We Collect
When you contact us, request a quote, or schedule service, we may collect:
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Your name, email address, and phone number.
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Your service address or ZIP code.
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Information about your air conditioning system and service needs.
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Messages and other information you choose to provide.
Our website also uses analytics and advertising technologies that may collect your IP address, browser and device information, pages visited, and interactions with our website or advertisements.
How We Use Your Information
We use information to:
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Respond to questions and provide requested quotes.
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Contact you about your inquiry, installation, or service.
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Schedule appointments and provide HVAC services.
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Maintain customer and service records.
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Improve our website and measure advertising performance.
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Send marketing communications where permitted by law and with consent when required.
Quote Requests and Facebook Lead Forms
When you request a quote through our website or a Facebook or Instagram lead form, we use the information you submit to prepare your estimate and follow up about your request.
Requesting a quote does not obligate you to purchase services. A quote request is not, by itself, consent to receive unrelated marketing messages or automated marketing calls or texts.
Information you provide through Facebook or Instagram is also subject to Meta’s privacy policies.
Cookies, Analytics, and Advertising
Our website uses cookies, pixels, and similar technologies to support website functions, understand visitor activity, and measure or personalize advertising.
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These providers may receive information about your device and website activity and process it under their own privacy policies. Advertising providers may associate that activity with other information they hold about you.
You can manage cookies through your browser settings. Blocking cookies may affect some website features and may not stop all tracking technologies.
You can also manage advertising preferences through the relevant provider:
How We Share Information
We may share information with service providers that help operate our website, manage customer inquiries, deliver communications, and support our business.
Website activity information may also be shared with analytics and advertising providers as described above. Depending on applicable law, sharing information for targeted advertising may be considered a “sale” or “sharing” of personal information.
We may disclose information when required by law, to protect our rights or the safety of others, or in connection with a business transfer.
Data Retention and Security
We retain information for as long as reasonably necessary to address your inquiry, provide services, maintain business records, and meet legal obligations.
We use reasonable safeguards to protect personal information. However, no method of internet transmission or electronic storage is completely secure.
Your Choices and Privacy Requests
You may contact us to request access to, correction of, or deletion of your personal information. Depending on where you live and which laws apply, you may also have rights to opt out of certain advertising-related uses or disclosures.
We may need to verify your identity before completing a request. Some information may need to be retained for legal or business recordkeeping purposes.
You can unsubscribe from marketing emails using the unsubscribe link, when provided, or contact us to request that promotional communications stop.
Children’s Privacy
Our website and services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, please contact us.
Third-Party Links
Our website may link to other websites or services. Their privacy practices are governed by their own policies.
Changes to This Policy
We may update this policy as our website or business practices change. Updates will appear on this page with a revised effective date.
Contact Us
For privacy questions or requests, contact:
Cool Baby Air Conditioning
Phone: 407-426-4000
Website: www.coolbabyac.com